Net NV Autopay Setup Guide

This guide helps you set up autopay for your Net NV account quickly and easily. 

1.   Login to the Net NV Customer Portal located at: https://portal.netnv.net

A.   OPTIONAL: If you need to reset your password, Select the "Forgot your password? Link next to the "SIGN IN" button.

If you still need assistance logging into your account please contact us by emailing us at help@netnv.net and please include your service address.

2.   From the customer portal home screen, select the gear icon on the left side of the page.

3.   On the settings page select "Payments" and the select "Add subscription"

4.   A new payment subscription window will appear

A.   Select the service you would like to setup the subscription for as well as the date you would like the payments to start. Then click "Save".

5.   On the next screen select "Pay with Card" this will take you to stripe where you will enter your payment information (Note: This option will also allow you to setup ACH through your bank via Stripe)

6.   Once on stripe payment information page, follow the on screen instructions to enter your payment information and complete the setup. (Note: If you selected a future date for the subscription to begin, you may see a “start trial” button once you get to Stripe. This is normal, go ahead and click start trial and autopay will begin on the date you set.)

 7.   Congratulations! You have now setup Auto Pay for your Net NV internet service. Please repeat this process if you would like to setup Auto Pay for any other services you have with Net NV. Thank you for being a valued customer.

If you encounter any issues, please contact us at help@netnv.net.